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Dublin Girl
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Posted: Thu May 8th, 2008 05:43 pm |
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Bambi wrote: gsbill wrote: Dublin Girl wrote:
i'm glad to know there mac and cheese is from a box, and i bet the charge more than 1.69 to have some....1.69 is about the cost for a whole box that can serve four. Plus why would i go to a restaurant to make same thing i can do easily myself....since the owner even admitted it was from a box, i don't trust the rest of there food, is the ham sandwich hillshire farms deli select too? what about the pie is it a pre cooked frozen sara lee? no thank you
props to the owner for being honest though
Give it a try. I have been there many times. Then come back and tell us what you think. I know they bake the pies fresh on site. Our group finds the food pretty good and we all like the rustic blend of indoors and outdoors they pulled off there. They were giving out free pie to those waiting for tables.
It's a FARM. If you weren't raised on a farm, you may not understand it. Yes, it can be full of bugs and a tad warm inside perhaps....but that's farm life. My daughter, Michelle, works there. She is a waitress. She states that people will wait for over an hour outside, just to eat there. Then, they may wait long for their food sometimes, but they are happy once they get it, as they keep coming back. Many things could be changed there, such as enlarging the kitchen, etc., but they have just started and are so busy, that they just don't have the time.
QCPeach arrives there early in the morning and bakes all the pies fresh everyday. She is very proud of her "work" and is a very caring person. With the Peach Festival going on, she is even busier. The woman works her little head off, as does Mark. Fine people. I go there just to visit with them and the farm. I'm an old farm girl myself, so of course I love the authenticy. I buy up alot of their products too.....try the pumkin butter or their peach jam. Do you like pickled carrots, or have you tried pickled Okra? Fantastic. How about some of their blackeyed bean relish?
Come on Dublin Girl. Don't just eat at the Farm....Experience it. Let's u and I have lunch there next week...what do ya say about that? My treat.
Bambi,
i understand bugs happen, and i am all for authentic farm fare which is why when read it's mac and cheese from a box i was turned off. I never said anything about them having bad character in fact i did commend her for not lying and stating the truth. that show integrity.
but like you said it's a farm and no i grew up in the city so when i think farm food i tend to think fresh eggs from there own chickens (if they have chickens) dough made from scratch, you know real homey food they way people used to do it before grocery stores or those who really live out in the country. i don't know if you've always been from az but in ohio we had amish a few hours away and amish/meinite restaurants and all there stuff was labor intensive and very homemade which is more along the lines of what i think of with farm food also.
unfortunately bambi i don't have the freedoms with my schedule like you do....yet. i still work for "the man" so my time isn't my own, but i will be going self employed soon (fingers crossed) and would be more than happy to meet up and chat sometime. When i do i will be contacting you about adverting in OQC site.
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Bambi
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Posted: Wed May 7th, 2008 11:03 pm |
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gsbill wrote: Dublin Girl wrote:
i'm glad to know there mac and cheese is from a box, and i bet the charge more than 1.69 to have some....1.69 is about the cost for a whole box that can serve four. Plus why would i go to a restaurant to make same thing i can do easily myself....since the owner even admitted it was from a box, i don't trust the rest of there food, is the ham sandwich hillshire farms deli select too? what about the pie is it a pre cooked frozen sara lee? no thank you
props to the owner for being honest though
Give it a try. I have been there many times. Then come back and tell us what you think. I know they bake the pies fresh on site. Our group finds the food pretty good and we all like the rustic blend of indoors and outdoors they pulled off there. They were giving out free pie to those waiting for tables.
It's a FARM. If you weren't raised on a farm, you may not understand it. Yes, it can be full of bugs and a tad warm inside perhaps....but that's farm life. My daughter, Michelle, works there. She is a waitress. She states that people will wait for over an hour outside, just to eat there. Then, they may wait long for their food sometimes, but they are happy once they get it, as they keep coming back. Many things could be changed there, such as enlarging the kitchen, etc., but they have just started and are so busy, that they just don't have the time.
QCPeach arrives there early in the morning and bakes all the pies fresh everyday. She is very proud of her "work" and is a very caring person. With the Peach Festival going on, she is even busier. The woman works her little head off, as does Mark. Fine people. I go there just to visit with them and the farm. I'm an old farm girl myself, so of course I love the authenticy. I buy up alot of their products too.....try the pumkin butter or their peach jam. Do you like pickled carrots, or have you tried pickled Okra? Fantastic. How about some of their blackeyed bean relish?
Come on Dublin Girl. Don't just eat at the Farm....Experience it. Let's u and I have lunch there next week...what do ya say about that? My treat.
Last edited on Wed May 7th, 2008 11:06 pm by Bambi
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gsbill
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Posted: Wed May 7th, 2008 08:22 pm |
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Dublin Girl wrote:
i'm glad to know there mac and cheese is from a box, and i bet the charge more than 1.69 to have some....1.69 is about the cost for a whole box that can serve four. Plus why would i go to a restaurant to make same thing i can do easily myself....since the owner even admitted it was from a box, i don't trust the rest of there food, is the ham sandwich hillshire farms deli select too? what about the pie is it a pre cooked frozen sara lee? no thank you
props to the owner for being honest though
Give it a try. I have been there many times. Then come back and tell us what you think. I know they bake the pies fresh on site. Our group finds the food pretty good and we all like the rustic blend of indoors and outdoors they pulled off there. They were giving out free pie to those waiting for tables.
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Dublin Girl
Member
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Posted: Wed May 7th, 2008 08:17 pm |
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qcpeach wrote:
Moth size bugs flying around your head, is impossible? We do have flies and are getting that under control, but I don't know where you saw "moth size" bugs. And macaroni and cheese out of a box? I know when I have gone to many restaurants with my four children and my children wanted macaroni and cheese, so often they would bring the homemade stuff with bread crumbs on it. And to my surprise the children hated it. We went to another very "Nice" restaurant and again, one of my children order Mac and cheese. And guess what? they brought mac and cheese that looked just like the kind I prepare out of a box at home. They LOVED IT and actually ordered another serving. That is why we use mac and cheese that the children are familiar with.
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Dublin Girl
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Posted: Wed May 7th, 2008 08:16 pm |
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i'm glad to know there mac and cheese is from a box, and i bet the charge more than 1.69 to have some....1.69 is about the cost for a whole box that can serve four. Plus why would i go to a restaurant to make same thing i can do easily myself....since the owner even admitted it was from a box, i don't trust the rest of there food, is the ham sandwich hillshire farms deli select too? what about the pie is it a pre cooked frozen sara lee? no thank you
props to the owner for being honest though
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bobthebuilder
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Posted: Thu Apr 10th, 2008 12:52 am |
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So you don't know if it is overpriced....sheesh.
New places usually take a little time to work out the kinks. It's normal and does not mean it's a bad place to go.
I didn't even know there was a restaurant there. I might have to try it out sometime.
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Krash
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Posted: Tue Apr 8th, 2008 03:51 am |
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qclars wrote: Krash wrote: I would stay away from there just because it is overpriced...
Have you been there or are you basing your statement on Villager's original post?
I am not one to frequent expensive restaurants, but I certainly don't consider this restaurant to be "overpriced." They're a little more than Rudy's or QC Cafe, but I think the meals are worth the price.
I have not been there but if it is like anything else they do it is overpriced.
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Villager
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Posted: Tue Apr 8th, 2008 03:02 am |
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| QCPEACH, again, I am not trying to sabotage your business. This will be my last post on the subject. Take from it what you like, however I gave a truthful account of my experience. Sometimes the truth hurts, but you can grow and approve upon it. Good luck to you and your family!
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qcpeach
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Posted: Tue Apr 8th, 2008 12:57 am |
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Villager...I must say, you are very dishonest in some of your thoughts. We do not "re-serve" butter that has been touched or fiddled with other children. We do not "re-serve" ANYTHING that has already been served PERIOD.
OUr restrooms may be old, but they are very clean. And a flier is posted on the bathrooms (like many other public restrooms) that ask a customer to please tell someone that it needs to be serviced. DUring your visit, they were probably dirty...but since your comment, we have rectified that problem
Moth size bugs flying around your head, is impossible? We do have flies and are getting that under control, but I don't know where you saw "moth size" bugs. And macaroni and cheese out of a box? I know when I have gone to many restaurants with my four children and my children wanted macaroni and cheese, so often they would bring the homemade stuff with bread crumbs on it. And to my surprise the children hated it. We went to another very "Nice" restaurant and again, one of my children order Mac and cheese. And guess what? they brought mac and cheese that looked just like the kind I prepare out of a box at home. They LOVED IT and actually ordered another serving. That is why we use mac and cheese that the children are familiar with.
It is your perogative to not visit a business for a bad experience. My husband and I went to "Z Tejas" years ago, when it first opened. Had a terrible experience...but opted to give it another try and it was wonderful. As many of the bloggers have stated, my husband and I are very hands-on, and do want to hear about things that we could do to improve. If you do have a problem, tell us. We don't mind fixing it or "comping your meal and telling you thanks for trying us, sorry it didn't work out? " There are many ways to make your experience a little better. As I mentioned before, I appreciate your frankness, we have already taken positive steps and will continue to make our little restaurant one of the best in QUeen Creek.
Thank you all who have given us a try. And thanks to Bambi who brought her family and ended up taking drink orders from some of our customers to help out....A BIG THANK YOU....Mark and I are trying and we will continue to work had to preserve a little of Queen Creeks agricultural heritage.
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Lisa.Coletto.Cohen
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Posted: Tue Apr 8th, 2008 12:57 am |
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clu wrote: I don't see anything wrong with word of mouth experiences. If I have a mediocre experience I probably won't tell anyone. If I had a good experience I'll tell someone. If I had a bad experience I'll tell someone. That's the way it works. This business of "it's not fair to tell people of bad experiences; tell the owners instead" is a bunch of HOGWASH.
To tell me not to speak of such things in a public forum, instead go to the owners/management is unfairly trying to protect the restaurant.
Well, I have to agree to disagree with you here. I am with Jeff. So many times people would understand why something is the way it is if they just asked the manager or in the case of these Mom and Pop's, the owner. To go on a public forum and attack a business is wrong. Heck, we all have bad days, where people call off and maybe they didn't know. But is it fair to essentially damage their reputation long past the time it took to correct the problem on a forum, even though the particular issue was addressed? If you approached the management and talked to them, I think that's different.
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QCVillager
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Posted: Mon Apr 7th, 2008 11:35 pm |
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jace s wrote: Not to hijack the post, but I heard today that Hickory Ridge BBQ (over by Cravings) is oppening May 15.
i'll buy you lunch there when they open ! plan on it and we can firm up as it gets closer.
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jace s
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Posted: Mon Apr 7th, 2008 11:07 pm |
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Not to hijack the post, but I heard today that Hickory Ridge BBQ (over by Cravings) is oppening May 15.
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qclars
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Posted: Mon Apr 7th, 2008 11:03 pm |
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Krash wrote: I would stay away from there just because it is overpriced...
Have you been there or are you basing your statement on Villager's original post?
I am not one to frequent expensive restaurants, but I certainly don't consider this restaurant to be "overpriced." They're a little more than Rudy's or QC Cafe, but I think the meals are worth the price.
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QCVillager
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Posted: Mon Apr 7th, 2008 10:22 pm |
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And even though the service was prompt, they just weren't pleasant. Frankly, they were fairly NASTY in their attitude. I would not go back.
Clu - there is a difference between Schnepf's having a bad day with respect to slow service and being short-handed, but still having good food and what you describe as someone being just plain rude or nasty.
not only has Schnepf's never been rude or nasty, the owners have apologized to us in person and in this very forum. that to me says they want our business and will work to improve so as to earn that biz.
i am the type like gsbill who feels i am doing a good deed or favor by telling the proprietor of any establishment if i had a problem with some aspect of my experience. just seems to be a courteous thing to do and rarely have my concerns been met with anything other than appreciation and a promise to look into the problem. by the way, i always mention something to the proprietor or at least the on-duty mgr in the event of a stellar experience.
Krash - i think pricing is always fair game. while i don't think Schnepf's pricing was exorbitant, i don't think you are bashing a place if you talk about the product in terms of value for the money.
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gsbill
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Posted: Mon Apr 7th, 2008 08:42 pm |
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azsunshine wrote:
gsbill wrote: clu wrote:
I don't see anything wrong with word of mouth experiences. If I have a mediocre experience I probably won't tell anyone. If I had a good experience I'll tell someone. If I had a bad experience I'll tell someone. That's the way it works. This business of "it's not fair to tell people of bad experiences; tell the owners instead" is a bunch of HOGWASH.
Heck, I went to Skippy's the other day (under new ownership now) and I must say it was probably DIRTIER than the Schnepf Farm restaurant. And even though the service was prompt, they just weren't pleasant. Frankly, they were fairly NASTY in their attitude. I would not go back.
To tell me not to speak of such things in a public forum, instead go to the owners/management is unfairly trying to protect the restaurant.
Restaurants live and die by their reputation. And that's just the way it is, and should be!
Unless your concerns are voiced with the owners/managers and no resolution is reached I do feel its "cheap" to just pop online and bash a new business. Its so easy to just post up. We all have that right. But if you dont tell the owners at the time of service chances are your concerns would never be addressed.
If somebody did that to your business you would get pissed. If they approached you first and gave you the opportunity to make things right and THEN you continued to screw up, at that point you are fair game in my opinion.
Its not a protection thing from me. It just seems like the logical, right way to approach the situation. Lets go back 50 years. If you got bad service or a bad meal at your local eat out joint chances are you talked with the owner. You didnt have the instant "I got 'em" resource like the internet. I like the old school initial approach. These people are your friends and neighbors at the farm.
Really, I think you are going overboard.
If qcpeach is the owners, they handled the online posting with respect and class. Big KUDOs to them. They don't seem to be as upset as you are LOL. Some people like a certain establishment others don't.
Gotta ask gsbill-when you posted about Taco Bell getting the orders messed up--did you voice your concerns to the owners?
Glad you asked that. The answer is yes...several times..probably about 4 times. Each time we were told they were sorry and fixed the issues, yet the problems continued. I will still give them another try.
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azsunshine
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Posted: Mon Apr 7th, 2008 08:26 pm |
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gsbill wrote: clu wrote:
I don't see anything wrong with word of mouth experiences. If I have a mediocre experience I probably won't tell anyone. If I had a good experience I'll tell someone. If I had a bad experience I'll tell someone. That's the way it works. This business of "it's not fair to tell people of bad experiences; tell the owners instead" is a bunch of HOGWASH.
Heck, I went to Skippy's the other day (under new ownership now) and I must say it was probably DIRTIER than the Schnepf Farm restaurant. And even though the service was prompt, they just weren't pleasant. Frankly, they were fairly NASTY in their attitude. I would not go back.
To tell me not to speak of such things in a public forum, instead go to the owners/management is unfairly trying to protect the restaurant.
Restaurants live and die by their reputation. And that's just the way it is, and should be!
Unless your concerns are voiced with the owners/managers and no resolution is reached I do feel its "cheap" to just pop online and bash a new business. Its so easy to just post up. We all have that right. But if you dont tell the owners at the time of service chances are your concerns would never be addressed.
If somebody did that to your business you would get pissed. If they approached you first and gave you the opportunity to make things right and THEN you continued to screw up, at that point you are fair game in my opinion.
Its not a protection thing from me. It just seems like the logical, right way to approach the situation. Lets go back 50 years. If you got bad service or a bad meal at your local eat out joint chances are you talked with the owner. You didnt have the instant "I got 'em" resource like the internet. I like the old school initial approach. These people are your friends and neighbors at the farm.
Really, I think you are going overboard.
If qcpeach is the owners, they handled the online posting with respect and class. Big KUDOs to them. They don't seem to be as upset as you are LOL. Some people like a certain establishment others don't.
Gotta ask gsbill-when you posted about Taco Bell getting the orders messed up--did you voice your concerns to the owners?
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Krash
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Posted: Mon Apr 7th, 2008 07:04 pm |
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| I would stay away from there just because it is overpriced...
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gsbill
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Posted: Mon Apr 7th, 2008 06:29 pm |
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clu wrote:
I don't see anything wrong with word of mouth experiences. If I have a mediocre experience I probably won't tell anyone. If I had a good experience I'll tell someone. If I had a bad experience I'll tell someone. That's the way it works. This business of "it's not fair to tell people of bad experiences; tell the owners instead" is a bunch of HOGWASH.
Heck, I went to Skippy's the other day (under new ownership now) and I must say it was probably DIRTIER than the Schnepf Farm restaurant. And even though the service was prompt, they just weren't pleasant. Frankly, they were fairly NASTY in their attitude. I would not go back.
To tell me not to speak of such things in a public forum, instead go to the owners/management is unfairly trying to protect the restaurant.
Restaurants live and die by their reputation. And that's just the way it is, and should be!
Unless your concerns are voiced with the owners/managers and no resolution is reached I do feel its "cheap" to just pop online and bash a new business. Its so easy to just post up. We all have that right. But if you dont tell the owners at the time of service chances are your concerns would never be addressed.
If somebody did that to your business you would get pissed. If they approached you first and gave you the opportunity to make things right and THEN you continued to screw up, at that point you are fair game in my opinion.
Its not a protection thing from me. It just seems like the logical, right way to approach the situation. Lets go back 50 years. If you got bad service or a bad meal at your local eat out joint chances are you talked with the owner. You didnt have the instant "I got 'em" resource like the internet. I like the old school initial approach. These people are your friends and neighbors at the farm.
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jrenae
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Posted: Mon Apr 7th, 2008 05:11 pm |
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Now I want to try Schnepfs. But my husband and I agreed to stop eating out so often, so I'd probably stick to my old reliables. But we may try Schnepfs - especially if we can't have a sitter that long but have.to.get.away.
I also like Gin House subs there on Ocotillo and Meridian. Yum.
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clu
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Posted: Mon Apr 7th, 2008 05:02 pm |
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I don't see anything wrong with word of mouth experiences. If I have a mediocre experience I probably won't tell anyone. If I had a good experience I'll tell someone. If I had a bad experience I'll tell someone. That's the way it works. This business of "it's not fair to tell people of bad experiences; tell the owners instead" is a bunch of HOGWASH.
Heck, I went to Skippy's the other day (under new ownership now) and I must say it was probably DIRTIER than the Schnepf Farm restaurant. And even though the service was prompt, they just weren't pleasant. Frankly, they were fairly NASTY in their attitude. I would not go back.
To tell me not to speak of such things in a public forum, instead go to the owners/management is unfairly trying to protect the restaurant.
Restaurants live and die by their reputation. And that's just the way it is, and should be!
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qclars
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Posted: Sun Apr 6th, 2008 07:02 pm |
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My wife and I have experienced the restaurant for breakfast, lunch and dinner and and included other members of our extended family more than once.
It's an unique experience, reminiscent of the OLD Knott's Berry Farm (1950s style).
Mark and Carrie should post a sign saying something like "If you had a good experience here, tell your friends. If not, please tell us."
Hang in there, Schnepfs. You already have a loyal following.
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Lisa.Coletto.Cohen
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Posted: Sun Apr 6th, 2008 02:51 am |
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Villager,
I recently was at the Schnepf's place for lunch. I actually found it quite charming. While I didn't do a health inspection or white glove the corners, I found it very much as one would expect a family farm dining experience to be. The only complaint I had was that service was a bit on the slower side on this particular day. This was more than made up for in that Mark greeted most of us with a warm hug or handshake, (depending on how well he knew us) and explained that they were short staffed and he was there that day to pick up the slack. This is what a family owned business is about. I found his candor and presence a refreshing change of pace from the same slow service and cattle mentality of many of the unimaginative vanilla chains we are so blessed to have on every third corner! These chains frequently have a Manager who doesn't know your name, doesn't care if you come back and doesn't really provide anything other than the experience of fast unimaginative food with many of the problems you were complaining about at Schnepf's.
I would say instead of complaining about the restaurant in the manner you have, perhaps put a call into Mark and/ or Carrie and explain your concerns. I too own a family business and it never ceases to amaze me that people won't take issues they have to the business management or owner before causing damage to that businesses' reputation. There is just no reason for it. Most of us care if you are satisfied and want to improve our services. We are in it for the long haul and it isn't just our 9-5 gig.
Mark and Carrie have made tons of sacrifices to serve this community on many levels and for many, many years. Mark is one a select group of the true visionaries, I have had the fortune to have interacted with. I have enormous respect for what he and his family are trying to do.
Cut them a little slack and relax. If you were looking for the uptight dining experience, try Scottsdale. If you are looking for something out of the ordinary, give Schnepf's place another go. Opt into dessert, it was a real treat!
Last edited on Sun Apr 6th, 2008 11:54 pm by Lisa.Coletto.Cohen
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gsbill
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Posted: Sun Apr 6th, 2008 12:55 am |
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| I eat out a lot. Especially in Queen Creek as I like to support the local business owners. Every new restaurant that opened including Pizza Hut and TacoBell had initial problems. On occasion I get a bad meal or bad service at places I go to all the time. Heck..even at home I get a bad meal once in a blue moon! I am hoping you can get past a bad experience and give them another try. I know they are good people and really want the customer to be happy and have a good experience.
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Villager
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Posted: Sun Apr 6th, 2008 12:20 am |
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Guess I am not cut out for the Farm. Dirty Toilets, broken faucets, moth size bugs flying around your head while eating, kids eating next to you while filling cups with butter that are soon to be served to you, kids macaroni and cheese from the box (thats farm living for you) and marked up. I understand that they may have been short staffed, these things happen.
Im not here to hurt anyone, or put a family out of business, nor am I one to confront someone as too many people get defensive, I simply am giving an honest account of my experience and it sounds like my issues have been addressed. If you like this kind on dining, good for you. For me, I like things a little bit more sanitary, a bit more attentive service and a environment I can relax in (not swat bugs or worry about not being able to wash my hands) after a hard days work.
Yeee Haa!
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Bambi
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Posted: Sun Apr 6th, 2008 12:01 am |
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Villager wrote: Just had dinner at Schnepf Farms. I am open to new things and love the concept of fresh , rustic farm cooking, but the Farm's effort stopped half way. I am a very positive person, but feel that I have to share my negative experience. I honestly felt like I was eating in my garage although my garage has a door. Over priced, poor service, poor quality and questionable sanitary conditions. My 4 year old boy who had been begging me to take him to the bathroom with his legs crossed, decided to wait until we got home after seeing the filthy conditions. I felt like I had to wash my hands just walking in, but couldnt because the faucet was broken. If your looking for the Farm Experience, go to Joes Farm Grill in Gilbert. It is clean, the food is great and you can see the workers picking the crops behind the restuarant. Schnepf Farms missed with this place!
Villager. If you want a true Farm Experience, you go to the Farm....not the fake farm for your visual pleasure, but the working farm, for a "real time" pleasure. I eat at Carrie and Mark's place at least once a week. Never have I experienced bad food. The place is always clean. Sometimes, in retail business's, an employee's absence from the job, will create problems. I'm here to tell you that you happened to be there a day, when they had one of those problems. That's how the Farmer and his Wife work this Farm. Helping and assisting their workers and solving problems by their intervention or assistance. It's the "process" that's the real Farm Experience, and you "lived" it first hand. I only wish Carrie would let me collect my own eggs for breakfast.
I was raised on a Farm, just like the Schnephs, only my dad raised citrus oranges. We ate dirt sometimes I'm sure with our foods as kids, and lived thru it....just goes with Farming...we drank the water from the hose when thirsty, then put the hose into the horses trough. We swam in the local canals...city people had pools. Farm people have ponds, canals and irrigation boxes and ditches.
Return to the real rustice experience at the Farm. They just hired one of my daughters to waitress. She will go out of her way to help you. She's a dancer too, as is Carrie, the owner, and she may clogg her way over to your table. LOL
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gsbill
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Posted: Sat Apr 5th, 2008 08:15 pm |
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We have been having lunch meetings there for several weeks. The food is always good. Service is sometimes slow. We were there yesterday with a group of 4. We could tell they were under staffed. So service was slow. I used the rest room at about 1pm. The faucet worked then. I washed my hands. There were a couple of school tours there at the time. The trash was full with paper towels and it looked like kids may have brought some cracked corn feed in the mens room. Otherwise it was fine.
We discussed the slow service with Carrie Schnepf at the time of our visit and everything was explained. That led to a tour of the new reception center which is very, very nice. Our last visit we had Mark Schnepf at our table checking to see all was fine.
The bottom line is problems should be addressed at the time of the visit. If you did so thats good. Coming on to a public forum to hurt a new business working thru a difficult week in our town isnt fair. The Schnepfs have been long time assets of Queen Creek and are preserving a very fine piece of Queen Creek's history opposed to cashing in for big bucks with developers. I want that restaurant to succeed. I will offer constructive criticism in person. Naturally of they dont adjust and get it right it wont work. I dont see that happening.
Take a moment to think how you would feel if this was your family that just opened a new place to eat in town.
And by the way. I know the family that owns Joe's. The prices there are not cheap.Last edited on Sat Apr 5th, 2008 08:17 pm by gsbill
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qcpeach
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Posted: Sat Apr 5th, 2008 07:19 pm |
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Villager
Thank you for your recent post. I appreciate your frankness. I was unaware of the restrooms situation at our restaurant, assuming they were clean as directed. They have been taken care of and should not be an issue any more. I apologize for lack of service, I had two of my waitresses gone (one to a funeral, the other sick.) I don't want to make excuses because we opened a restaurant and you expect the best. We've had a lot of positive feedback and returning customers and hope to continue to improve. And thank you to comments like yours, we can fix problems that should have never been.
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Villager
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Posted: Fri Apr 4th, 2008 03:46 am |
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| Just had dinner at Schnepf Farms. I am open to new things and love the concept of fresh , rustic farm cooking, but the Farm's effort stopped half way. I am a very positive person, but feel that I have to share my negative experience. I honestly felt like I was eating in my garage although my garage has a door. Over priced, poor service, poor quality and questionable sanitary conditions. My 4 year old boy who had been begging me to take him to the bathroom with his legs crossed, decided to wait until we got home after seeing the filthy conditions. I felt like I had to wash my hands just walking in, but couldnt because the faucet was broken. If your looking for the Farm Experience, go to Joes Farm Grill in Gilbert. It is clean, the food is great and you can see the workers picking the crops behind the restuarant. Schnepf Farms missed with this place!
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